Support
Frequently asked questions
Creating and saving
How do I turn my art into a product?
Draw or upload a photo, then choose a T-shirt color and arrange your artwork. Create from a drawing.
Where can I find my saved work?
Search by name or sort your work by recent edits. Sign in to the same account to find work saved to your library.
I cannot find work I saved on another device.
Work saved only on a device does not transfer to other devices. If you saved it to your account, make sure you are signed in with the same Google account you used when saving. Look in Saved products or Saved artwork.
Will clearing browser data delete my work?
Clearing browser data may also delete artwork and products saved on this device. If account saving is available, save important work first and check that it appears in your account list. Until you can save to your account, keep the data in the browser where you created your work.
Orders and gifts
Can I order the products I create now?
Payment, production and delivery are not available yet. An estimated price or a saved cart item does not mean you can order. Materials, delivery dates and cancellation or return conditions require confirmed product information. You can browse products and create designs now. Check ordering availability
How do I send a gift?
Gift links and actual delivery are not available yet. Create and save the picture or product design you want to give. You do not need to enter recipient addresses or payment information now. About gifting
Submissions and credits
What can I use check-in rewards for?
Check-in rewards are planned as free credits for AI editing and artwork submission reviews. Check-in is not yet available. Reward amounts and terms will be announced before the service launches.
Can I exchange AI credits for cash?
No. Credits are units used for AI editing and artwork submission reviews. You cannot transfer them to other people or withdraw them as cash. Credit top-ups and check-in are not yet available.
How can I sell my products?
Artwork is published after a submission is reviewed and approved. Submission requires saving to your account and credits for review. New listings for physical products are not yet available. You can view existing public products in Sales activity.
How do AI credits differ from sales revenue?
Credits are used for AI editing and submission reviews. Sales revenue comes from artwork licenses and products. View payments and refunds in your sales activity.
Help and information
Contact us with questions about the service or your order.
DrawDelivery · Operated by DISUPPER (registered name: 디서퍼)
Business address: 인천광역시 남동구 인하로489번길 16, 8층 801-S48호(구월동, 세동네오스) (21574)
